IoT has turned out to be one of the most prominent factors for success of the Retail sector. IoT in retail ranges from smart shelves to AR-enabled mirrors. Self-Check-out kiosks is another exciting offering from the IoT range which enables the customers to bill the purchases by themselves and make the payments for the same through digital as well as cash means without any human intervention.
This also enables the high-street retailers to reduce the long queues, eases the cash management and RFiD tag removals among others. Apart from billing the products purchased by the customer from the store, they can also access through the complete product range of the retailer in case of unavailability of the required choice in the store.
The purchase history of the customer allows the retailer to upsell various other products based on the advanced logical algorithms being used by billing software these days.
Facial recognition for demographic data
Self- Check-out for in-store purchases
Online ordering from Endless aisle
Digital payment as well as cash modules
Thermal receipt printe
Surveys, Suggestions, and Incognito reporting of complaints
Provide 24/7 customer Access
Reduce wait time of tedious tasks, like checking in and out
Ensure data security and privacy for the customer
Reduce Staffing Demands and increase staff attention to enhancing customer experience elsewhere
Provide more opportunities for upsell
Enforce Documentation Accuracy
Audit and Track User Activity
Increase Customer Engagement and Satisfaction