Travel and Tourism

Our Kiosk

Millions of tourists from across the globe travel to various countries for business as well as pleasure every day. These tourists belong to different countries and speak different languages. Also, the purpose of the visit and interests of each tourist may also vary subjectively. The tourism industry, thus, demands a universal, high-speed and top-notch customer service which can be best provided by Self-service kiosks with a maximally efficient means of serving travellers in a number of capacities and by simultaneously providing them the service that the users feel is fait and without any prejudice.

Self-check-in has already become extremely successful in many of Europe’s airports, and kiosks have given an enormous boost to the travel industry, dramatically speeding up the process of getting from one place to another, and providing heightened customer satisfaction.

Common functions

  • Biometric based ID verification
  • Check-in at Airports
  • Boarding pass and Bag Tag printing
  • Signature pad for Digital Sign.
  • Self-Check in at Hotels
  • Room key issuance
  • Wayfinding and Information Kiosk
  • Digital payments
  • Surveys, Suggestions, and Incognito reporting of complaints

Common use cases

  • Provide 24/7 customer Access
  • Reduce Staffing Demands
  • Encourage Eco-Friendly Alternative to Paperwork
  • Enforce Documentation Accuracy
  • Audit and Track User Activity
  • Increase Customer Engagement and Satisfaction

Some examples of the solutions offered by kiosks for travel and tourism sector include:

  • Check in kiosks at airport including boarding pass and bag-tag printers

  • Check-in and check-out kiosks at hotels

  • Car rental kiosks at various public places connecting the public transport.

  • Information / E-ticketing kiosk

  • Interactive wayfinding and digital signage kiosks